Health and Safety policy
Health and Safety Policy for Man with Van Eden Park
Man with Van Eden Park is committed to providing a safe and healthy working environment for our employees, contractors, customers, and members of the public affected by our house and office removals, man and van services, and associated activities. We recognise our responsibilities under applicable health and safety legislation and are dedicated to continually improving our safety performance throughout our local and regional service area.
Our Health and Safety Objectives
Our primary health and safety objectives are to prevent injury, ill health, and damage to property during all removal and transport operations. We aim to achieve this by planning work carefully, providing appropriate training and equipment, and promoting a culture in which safety is everyone’s responsibility. Every team member is expected to take reasonable care of their own safety and that of others who may be affected by their actions.
Management Responsibilities
Management at Man with Van Eden Park is responsible for implementing and maintaining this Health and Safety Policy. This includes assessing risks linked to moving, loading, transporting, and unloading goods, and ensuring that working practices are safe and compliant with legal requirements. Management will provide adequate resources, information, and supervision so that health and safety standards are upheld on every removal job, whether a small local move or a larger furniture transport request.
Employee Responsibilities
All employees and contractors must follow the health and safety procedures set out by Man with Van Eden Park. Staff are required to use equipment correctly, follow safe manual handling techniques, and report any hazards, near misses, or incidents immediately. No employee is expected to carry out a task that they consider unsafe, and concerns about safety must be raised at once with a supervisor so that corrective action can be taken.
Risk Assessment and Safe Working Practices
Before carrying out removal work, we assess the risks associated with the property layout, access routes, parking, stairways, lifts, and any unusual or heavy items. Where necessary, we put additional controls in place, such as using extra staff members, equipment for lifting, or alternative routes for loading. Our safe working practices are regularly reviewed and updated in line with industry guidance and the specific requirements of our service area.
Manual Handling and Lifting
Manual handling is a core part of our man and van and removal services. To minimise the risk of strains, sprains, and other injuries, all staff receive training in safe lifting techniques, including team lifting, maintaining correct posture, and using equipment effectively. Heavy or awkward items, such as large furniture, appliances, or bulky boxes, are not lifted by a single person if this presents an avoidable risk. Where possible, we make use of trolleys, dollies, straps, and other aids to protect both our staff and customers property.
Use of Equipment and Vehicles
All vehicles used by Man with Van Eden Park are maintained in a roadworthy condition and kept clean, organised, and fit for purpose. Drivers are responsible for daily basic checks and for reporting any defects immediately so that the vehicle can be inspected and repaired as required. Loading of vehicles is carried out carefully to avoid overloading, ensure even weight distribution, and secure items safely to prevent movement during transit. Only trained and authorised personnel may operate lifting or securing equipment used during removals.
Customer and Public Safety
We plan our work so that risks to customers, neighbours, and passers-by are minimised. This includes keeping access routes clear, avoiding trip hazards such as loose packing materials, and positioning vehicles safely to avoid unnecessary obstruction. Where there is a need to work on shared driveways, pavements, or busy roads, we take extra care with traffic awareness, safe parking, and loading practices to protect everyone nearby.
Work Environment and Housekeeping
A tidy work environment is essential for safe removals and man with van services. Staff must keep walkways clear of boxes, tools, and packaging materials wherever possible. All spills must be cleaned promptly, and any defects in floors, steps, or access routes must be reported. At the end of each job, our team will remove used materials that we have brought to the site and leave the area in a safe and orderly condition.
Training, Information and Supervision
Man with Van Eden Park provides appropriate training and information to employees to ensure that they understand their health and safety responsibilities. This includes induction training for new staff and refresher training as needed, particularly on manual handling and vehicle safety. Supervisors monitor working practices and provide guidance, especially on complex or higher risk removals, such as moves involving restricted access or heavy specialist items.
Accident Reporting and Investigation
All accidents, injuries, near misses, and dangerous occurrences that take place during our removal and transport activities must be reported to management without delay. Incidents will be recorded and investigated to determine root causes and to identify measures to prevent recurrence. Where patterns or recurring issues are identified, we will review our procedures and training to ensure continual improvement in our health and safety performance.
Health and Wellbeing
We recognise that the physical nature of removal work can be demanding. Man with Van Eden Park is committed to supporting the health and wellbeing of our staff by encouraging safe work rates, adequate rest breaks, and responsible scheduling of jobs. Employees are encouraged to report any health issues that may be affected by lifting or repetitive work so that reasonable adjustments can be considered.
Policy Review and Continuous Improvement
This Health and Safety Policy is reviewed regularly and whenever there are significant changes to our operations, vehicles, equipment, or relevant legal requirements. Feedback from employees and customers is welcomed as part of our effort to improve safety across all our services. Our goal is to ensure that every move, regardless of size or location within our operating area, is carried out with a strong and consistent focus on health and safety.
By following this policy and working together, Man with Van Eden Park aims to provide a safe, reliable, and professional removals and man and van service for all customers and communities we serve.
